Feedback
I love a culture where
"I will tell you if you have spinach in your teeth if you tell me if I have some in mine"
It takes courage to share constructive or critical feedback. When done out of love and support, it is a huge gift.
If someone is providing feedback, you should do three things:
- Listen, attentively and actively. Keep quiet, this isn’t a time to ‘defend’ yourself or be emotional, it is a time to be open and receptive.
- Thank the person. For someone to share critical feedback, they need to be bold, and courageous. Each party is being vulnerable.
- Reflect. Take time to consider all of the components of the feedback, and decide if and what you might incorporate. Feedback does not mean you have to change yourself, but now you are aware, and you have the choice.
The best is to create a culture where feedback is immediate and becomes ‘less of a big deal’. A culture where we all have each others back, and know that all are working with good intent.
Original Linkedin post: http://bit.ly/2LlacUH
